Shipping & Production Speed Options
In Honor of the Holidays, Branding Irons Unlimited will be closed December 20th – January 4th.
Our online shop will remain open for web orders.
Inquiries for custom orders are welcome anytime and we will respond when we return.
General Shipping Information
Branding Irons Unlimited ships worldwide via USPS and UPS, with several options to choose from. We are glad to clarify the various shipping options and time-in-transit. If you have a deadline to meet, please don’t hesitate to consult us.
Shipping Stock Products & Online orders
Stock products, or off-the-shelf products, are kept in inventory and are shipped out in 2-5 business days. For large stock orders please allow for additional time. Special orders may take 5 business days or more.
– If need be, we can update you with the status of your order.
– If you have a deadline, and wish to change the shipping option you had selected when you placed your order, please contact us right away.
Shipping Custom Orders (Placed with our Sales Department)
When placing an order for custom products, our sales department will clarify the process and estimate how long it will take to complete your order. Production speed options will be offered along with shipping options.
If you have a deadline please take the following things into account: Allotting time for proofing + Your availability to review and approve of our proof, production speed option, shipping option and time-in-transit. If you wish to change the production speed option you chose and/or the shipping option you selected when you placed your order, please contact us as soon as possible.
Production duration is the time we take to make the custom branding iron(s). Shipping option pertains to whether a Ground or an Air shipment option was selected, and time-in-transit is the time it takes from the day an order leaves our facility until it’s delivered to the Ship-To address provided to us, reflected on the copy of the sales order e-mailed to you.
Non-Rush – Standard Production — Usually 10 business days, depending on quantity.
Rush – Expedited Production — Usually 3-5 business days, depending on the product and quantity.
Super-Rush – Fastest Production available (1-2 Business days, depending on product and quantity.
When we talk about “Delivery” we are referring to time-in-transit, from the day an order leaves our facility to the day you receive it.
When You Have a Deadline to Meet:
When placing a custom order, carefully consider the following:
A. Allotting time for proof preparation (by our Graphics department)
B. Your availability to review our proof (request modification if needed)
C. Availing yourself to review the final proof and approve of it via return e-mail.
D. Choosing the right Production Speed Option.
E. Choosing the right shipping option, considering Time-in-transit.
NOTE: If you order a branding iron with Super-Rush Production and select UPS Ground, the order may not arrive before your deadline. While BIU will have the order ready within 2 business days, time-in-transit via UPS Ground varies depending on destination. We will be happy to assist you with the available options to ensure you receive your order by your deadline.
We Ship Worldwide
Note to first-time international customers: Depending on your country, you may be subject to a brokerage fee, as well as applicable duties and taxes. For more information, check with your government customs agency and/or the carrier’s website.